FM-04 150 150 CloudGovCo
  • Sets specific targets which need to be met, taking into account past performance and future goals.
  • Achieves targeted return on investment or business-value benefits.
  • Adheres to industry standards.
  • Makes available bandwidth, computing power and IT delivery mechanisms best-fitting the business, and its uptime and downtime requirements.
  • Boosts service delivery.
  • Creates new service delivery channels.
  • Enhances performance management.
  • Integrates supply chains.
  • Meets requirements and desired outcomes of the customer on budget and on time.
  • Increases number of customers served.
  • Reduces cost per customer served.
  • Improves productivity.
  • Reaches new customers while continuing to satisfy existing customers.
  • Reduces IT risks.
  • Standardizes processes.